User & device support
Support for computers, printers, software, workstations, user accounts, and the issues that slow down a normal day.
Managed IT & business help desk support.
Remote-first support for businesses that want dependable technology, a clear point of accountability, and an IT partner who understands the whole environment—not just the ticket in front of them.
Outsourced IT partnership
Support that connects the dots across your business.
Solano Technology acts as an extension of your team. That means solving immediate problems while also keeping an eye on accounts, devices, systems, documentation, support contacts, security, and the projects that keep getting pushed aside.
- Remote support for users, workstations, Microsoft 365, and business software
- Onboarding and offboarding, account administration, access reviews, and clearly documented recurring work
- Network, Wi-Fi, server, storage, and workstation troubleshooting
- Documentation, SOPs, asset tracking, and technology planning
Core coverage
What managed IT can include.
Support is scoped around your business and can combine the services below.
Infrastructure oversight
Practical support for networks, Wi-Fi, storage, servers, backup systems, line-of-business apps, and third-party system relationships.
Documentation & SOPs
Clear records for systems, accounts, support contacts, onboarding, offboarding, recurring tasks, and recovery procedures.
Security operations
MFA, endpoint protection, access hygiene, patching workflows, backup oversight, and security-awareness support.
Business continuity
Backup and recovery planning that considers the systems, people, support contacts, and documents needed to keep operating.
Project execution
Migrations, tenant cleanup, device refreshes, server projects, office changes, and modernization work.
Remote-first by design
Fast support without making every issue an onsite event.
Most business support can be handled remotely, faster, and with less disruption. When an onsite visit is the right tool, Solano Technology provides planned local business onsite support in Vacaville, Fairfield, Dixon, and nearby Solano County.
New residential support is not part of Solano Technology’s public service model. The focus is business technology, retained clients, and work that creates durable value.
Designed for clarity: you receive recommendations in plain language, a practical scope, and a documented next step—not vague monthly spend or a pile of unexplained “managed” tools.
SupportBusiness users, systems, software, and projects
SecurityBuilt into the normal operating rhythm
PlanningSmall improvements before they become emergencies
Get the full picture
Need an IT partner who can understand the business behind the technology?
Tell us what is not working, what is changing, and what your team has been putting up with. We will help you define the right next step.